1) When can I expect my tax notice?
Tax notices are generally mailed out the last week of May. If you have not received your notice by June 10, contact City Hall immediately at 392-2311.
2) When are taxes due?
The due date is July 2nd, 2013.
3) Can I claim my homeowner grant even if I can’t pay my taxes?
Yes! It is very important to do this. If the grant is not claimed by the due date then a 10% penalty would apply. It costs nothing to make the grant claim.
4) Why do I have to claim my grant each year?
On average, 20% of all households change hands each year. The City has no way to guarantee that a property owner is still eligible for the grant.
5) Can I pay my taxes with a credit card?
Not at this time. The cost of providing this service is extremely high. We collect almost $20 million in taxes with over half this amount on behalf of other jurisdictions. If just 25% of the taxpayers paid this way the cost would be $90 - $100,000.
6) Can I make payments with Interac?
Yes, City Hall accepts Interac.
7) Can I pay my taxes on-line through the City’s Web Page?
Not at this time. We are exploring options to allow for this but so far most solutions have been too costly. However, if you have internet banking, most banks in town take payments this way. Homeowner grants must be mailed or dropped of at City Hall.
8) Your office hours are not convenient for me, how can I pay my taxes?
You can mail your payment to us, drop off a postdated cheque or pay online with your financial institution.
9) I forgot to claim my homeowner grant for last year, can I still claim it?
Yes you can. You may claim a retroactive homeowner grant for the previous year only. You must come into City Hall to fill out the forms.
10) Can I make monthly payments on my taxes?
Yes, you can make payments on your tax account at any time throughout the year. However, if current taxes are not paid in full by July 2nd, 2013 there will be a 10% penalty on the amount outstanding at that time.